Regional Office Locations

Whether you need help face-to-face or on the phone, we are at your service with our local offices through the state.

Our staff is available to you when you need:
  • Help understanding which health or dental plan is right for you, your family or your business.
  • Claims assistance.
  • Questions answered about our benefits or coverage.
  • Help understanding your medical bills.

We're here to help you so call us or visit us today!

Select an office location from below to view more information

Fayetteville

Mel Blackwood, Regional Executive
Senior Executive, Regional Operations
516 E. Millsap Road, Suite 103
Fayettveille, AR 72703
Phone: 479-527-2310 or 1-888-847-1900
Fax: 479-527-2323
Customer Service: 1-800-817-7726
Email: CustomerServiceNW@arkbluecross.com

Fort Smith

Mel Blackwood, Regional Executive
Senior Executive, Regional Operations
3501 Old Greenwood Road, Suite 5
Fort Smith, AR 72903
Phone: 479-648-1635 or 1-800-299-4060
Fax: 479-648-6322
Customer Service: 1-866-254-9117
Email: CustomerServiceWC@arkbluecross.com

Hot Springs

Bryan Dorathy, Regional Executive
1635 Higdon Ferry Rd., Suite J
Hot Springs, AR 71913
Phone: 501-620-2620 or 1-800-588-5733
Fax: 501-620-2650
Customer Service: 1-800-588-5733


Jonesboro

Bill Brown, Regional Executive
707 E. Matthews Ave.
Jonesboro, AR 72401
Phone: 870-935-4871 or 1-800-299-4124
Fax: 870-974-5713
Sales: 1-800-619-7690
Customer Service: 1-800-299-4124
Email: neregioncs@arkbluecross.com

Little Rock

John Glassford, Regional Executive
320 W.Capitol, Suite 900
Little Rock, AR 72201
Group Marketing
Customer Service: 1-800-238-8379
Group Sales: 501-379-4600 or 1-800-605-8301
Individuals and Families Sales: 1-800-392-2583
Marketing Fax: 501-379-4659

Pine Bluff

Bryan Dorathy, Regional Executive
509 Mallard Loop Drive
Pine Bluff, AR 71603
Phone: 870-536-1223
Fax: 870-543-2915
Sales: 1-800-330-3072
Customer Service: 1-800-236-0369
Email: PBCS@arkbluecross.com

Texarkana

Leann Rogers, Regional Executive
1710 Arkansas Boulevard
Texarkana, AR 71854
Phone: 870-773-2584 or 1-800-470-9621
Fax: 870-779-9138
Customer Service: 1-800-470-9621